한화투자증권 SmartM(계좌개설 겸용)

- When market installation is not smooth

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Hanwha Investment & Securities provides a variety of services through its mobile app.

Be sure to upgrade your Android OS to 5.0 or higher.

In the future, Hanwha Investment & Securities plans to continuously upgrade to make it more convenient for customers.

[Information on main functions of Hanwha Investment & Securities SmartM]

1. You can open an online account, trade domestic stocks, futures options, and financial products directly from SmartM.

2. If you drag the desired menu from the individual menus and bring it to the bottom, it will be set as a quick menu, allowing you to order and transfer conveniently and quickly.

3. You can check investment information (research center, news, etc.) without a separate login.

4. Features of each menu

- Order: Provides specialized orders such as domestic stocks, futures options, ELW orders, pre-orders, automatic orders, etc.

- Balance: Provides total balance and real-time balance by product/account, etc.

- Interest: Mobile and HTS interest items can be interconnected

- Financial products: Fund/RP/subscription trading provided

- Investment information: Provides market conditions such as research center and news broken down by theme

- Banking: Provides services such as transfers and loan transaction requests

- Credit & Loan: Comprehensive service provided from credit account opening and mortgage loan agreement to repayment

- Chart: Charts provided by item/industry

5. Optimal OS specifications: Android 5.0 or higher

6. Information on app permissions and purpose of use for using SmartM

- Photos and videos (required)

Item information, screen files, user settings, data storage

- Phone (required)

Check terminal information, call customer support center, ARS authentication

*Collected information: Phone number

*Period of use: Until consent is withdrawn and membership is withdrawn

- Microphone (optional)

Voice menu search

- Notification (optional)

Receive PUSH message

- Location (optional)

Open a non-face-to-face account / Search for a branch and check location information

- Camera (optional)

Permission required to take an ID card when opening an online account or re-registering an account password

※You can use the app even if you do not agree to allow optional access rights, but there may be restrictions on the use of some services.

7. If you are using a smartphone with Android OS version 6.0 or lower, all access rights can be applied as mandatory without any optional access rights. When upgrading the Android OS to version 6.0 or higher, the access permissions agreed to in the existing app do not change, so you must delete and reinstall the app to reset the access permissions.

For Android OS 6.0 or higher, if you want to individually select whether to agree to access permissions, you can do so in the Mobile Phone Settings>Application Manager>Hanwha Investment & Securities>Permissions screen.

If you have any questions or suggestions regarding the use of Hanwha Investment & Securities services, please contact the Hanwha Investment & Securities website or our customer support team (080-851-8282) and we will do our best to respond.